Lesson 2 – What we did in class
- Review from yesterday
- Geting to know each other, practise speaking English in small groups
- Introduce yourselves to new students in the group
- like, look like, as
- Useful expressions for retail and greetings
- Review of time expressions
| In breakout rooms |
|
1. Please introduce yourselves and each other to new students in the group 2. What did you do in the lesson yesterday? What did you learn that was useful? 3. Did you check any of the websites I recommended? What do you think of them? 4. What did you do yesterday to relax? I went for a long walk, I worked out at the gym, I surfed the internet…, I scrolled through my phone |
https://www.usingenglish.com/quizzes/
BBC Learning English – 6 Minute English.
Cambridge Dictionary | English Dictionary, Translations & Thesaurus
- I have two grandchildren
- Are they boys or girls?
- One of each
- granddaughter, grandson
- I am a grandmother
- a great-grandmother
- a great-grandfather
- I’m a godmother to my eldest niece.
- I also have a nephew (=boy) (= my sister’s/brother’s children) “NEFFyoo”
- a godfather , a godchild
- She lives in Chile.
Do you want a chocolate or vanilla cake?
I’d like one of each (en av varje)
smeknamn = Her name is Georgina, but her nickname is George.
en kryssning – I’m going on a cruise.
rea = There is an end-of-season sale on at the moment.
I studied English a long time ago/ many years ago. (för länge sedan)
It’s a shopping basket.
What is it made of? It’s made of plastic
It’s a shopping trolley/cart
It’s a handbag . It’s made of leather.
It’s a leather handbag.
a (shopping) receipt “ree-seett”
a recipe for chocolate brownies “ress-ee-pee”
plastic carrier bags
“a bag for life” = a reusable bag “ree-yoo-za- bull
one time only = disposable disposable cups and plates
I work as an English teacher. (= I am an English teacher)
She smokes like a chimney. (= She is a heavy smoker)
as = job, role or function
She works as a nurse at the health clinic.
I’m using this box as a table.
She started working as a sales assistant last year.
like = similar to
looks like = seems to, appears to be
We get on like a house on fire. = positive, we have a really good relationship
When we met, we got on like a house on fire immediately
The siblings fight like cat and dog. = many argument
The customer looks like she needs help.
Practice as, like or look like?
This jacket looks like a good quality one
She works as a receptionist.
That dress looks like it would fit you perfectly. ( = size)
You new glasses really suit you. (= they look good, appearance)
Green looks good on you.
Everyone was working like mad/crazy before Christmas (= intensely, quickly, quite stressful)
He was so tired at the end of his shift that he slept like a log. (= nothing could wake him!)
Everyone was running around like headless chickens before the sale started. (very busy)
Fixed expressions
I’ll come back to you as soon as possible/ as soon as I can.
You can exchange it as long as you have the receipt. (the condition)
What time is it?
11.30 It’s eleven thirty. It’s half past 11
11.15 It’s eleven fifteen. It’s quarter past 11
11.45 It’s 11 forty-five a quarter to 12
11.10 It’s eleven ten. It’s ten past 11.
11.25 11 twenty-five, it’s 25 past 11
10.35 It’s 10 35. It’s twenty-five to 11.
12.00 It’s 12 o’clock / it’s midnight / it’s midday
11.02 Two minutes past 11. It’s around/about 11 o’clock.
11.01 It’s just gone 11 o’clock.
10.59 It’s nearly/almost 11 o’clock.
a shelf – shelves
Please stock the shelves (=refill the shelves)
We stock the shelves early in the morning before the shop opens
a barcode
the customer is scanning the barcode
Useful phrases
Greetings
Hello!
Good morning! Welcome to our shop.
Good afternoon!
Good morning! How can I help you?
Hello! Please feel free to have a look around. “ a loo karound”
Hi/hello there! Let me know if you need any help.
Offering help
Do you need any help? Would you like any help?
Can I help you find something?
Is there anything I can help you with?
Are you looking for anything in particular? pah-tick-yoo-la
Would you like some assistance?
Are you just browsing, or are you looking for something specific? browzing
browsing = are you just looking around?
browse the internet
ow!
How now brown cow towel shower
round sound found around
Customer responses
Yes, I’m looking for a present for my husband’s birthday/ a jacket/ a book for my course/ a black pair of shoes
No, thank you. I’m just looking / looking around/ browsing
Yes, I’m looking for something for a gift/present for ….
Not at the moment, thank you. I’m just looking around.
I’d like to have a look at the jeans. (I’d = I would)
I’m not sure yet. I’ll have a look around first. / I’ll take a look around first
No, thank you, I know what I need.
Giving the customer space
Of course, take your time.
If you have any questions, just ask.
No problem. Have a look around.
Feel free to browse.
Take your time, and just let me know if you need anything. “noh”
I’ll be over here if you have any questions I’yull
aisle / I’ll (= exactly same pronunciation)
I’ll be in the cheese aisle
Following up If the customer is looking at a particular product:
Would you like to know more about this one?
Are you interested in this item? “eye” island, identity, item,
Would you like to see it in another colour?
Would you like to try it?
I can show you some similar options.
What size/colour/style are you looking for? “kullur”
collar
Practise!
You work in a shop (decide which one) A customer comes in and you want to greet and help them.
Situation 1 – the customer is only looking
Situation 2 – the customer needs help choosing a present
Situation 3 – the customer needs a few minutes alone first
Situation 4 – Your own scenario
chocolate “tchock-litt”
I’m shopping for clothes. I’m shopping for electronics.
I’d like to buy a new jacket. I’d like an new ipad
I’m choosing a present.
- Who is it for?
Some flowers for my mother.
Which brand do you recommend? (Fazer, Marabou, Hershey’s)
What wine do you recommend?
Which colour suits me better? (appearance)
This jacket is too big for me. It doesn’t fit properly. (size)
He complimented her on her cooking. = to compliment someone on something
I find it difficult to accept compliments
turquoise “tur-kwoize” queen
turtle
That colour makes you look older/younger/thinner/bigger
jeans “jeeeeeeens”
gins “djinns”
Always plural = jeans, glasses, scissors, trousers,
I’m looking for a pair of jeans.
I’m looking for some jeans.
Do you have these in size 42? in blue? in black?
Would you like to try these?
They are too small/ too tight. Have you got them in a bigger size?
They fit you perfectly.
I’m afraid we’re sold out.
We’ve sold out of Size 42.
We don’t have any size 42 in stock. Do you want to try size 40 instead?
I can see if there are any in a different branch.
Could you see if there is size 42 available in a different branch?
We will give you a 20% discount on your birthday.
Edam is a Dutch cheese. He speaks Dutch.
Don’t the miss the opportunity to get a free gift.