Lesson Six English for Retail and Customer Service A1+
What’s the date today? It’s Wednesday, 9th September
What’s the weather like where you are? It’s nice weather, no rain or wind.
17 degrees
Do you like the weather today?
What is Thai food like? It’s spicy with many ingredients
Do you like Thai food?
What is something like = Please describe it
What is Swedish winter like = It’s dark and cold
Do you like the winter? No, I don’t.
Why do you like the winter? I like the snow
a sledge – I like sledging
a sled (US) – I like sledding
What we did in the lesson
- vocabulary review
- shopping in a supermarket
- shopping in the high street and online
- Looking at the rest of the course
Review:
a jar of cloudberry jam (BrE) / jelly (US)
a cheese slicer – to slice cheese
gingerbread biscuits (BrE) / cookies (US)
fresh ginger
flour wheat – wheat flour
an eel
a box of painkillers
He’s throwing up because he ate bad prawns. He has food poisoning. He has an upset stomach
prawns (BrE) / shrimps (US)
porridge (made from oats)
a factory
different fabrics
needle ‘n’ thread
something absolutely stinks
stinky fish
history or story?
Complete each sentence with history or story.
- My grandmother told me a funny story about when she was young.
- We are learning about the historyof Ancient Egypt in class.
- The teacher read us a story about a boy who lived on a farm.
- This story is about a princess who lives in a castle. “kaasull”
- I studied the historyof Europe for my exam.
- I enjoy reading books about the historyof my country.
- Our teacher taught us about the historyof World War II. the Second World War / roman numerals
- Can you tell me a storyabout your childhood?
- Museums help us learn about the history of a country.
- The children listened to a storyabout a talking animal.
- My grandfather told us the storyof how he met my grandmother.
- We can learn a lot about the past by studying history.
Charles “the” third Charles III
| In breakout rooms |
Match the section to the products and then add at least extra product in each section
| Supermarket Section | Products you can find there |
| 1. Fruit and vegetables C | A. Milk, cheese, butter, yoghurt, eggs, kefir, cottage cheese (keso), kvarg |
| 2. Meat E | B. Shampoo, soap, toothpaste, deodorant, lipstick, eyeliner |
| 3. Fish Q | C. Apples, bananas, potatoes, carrots, tomatoes |
| 4. Dairy and eggs A | D. Kitchen equipment, storage boxes, bedding |
| 5. Bakery T | E. Chicken, beef, pork, sausages, lamb, mutton |
| 6. Tinned/canned and packaged food H | F. Medicines, first-aid products, vitamins, painkillers |
| 7. Frozen food L | G. Dog food, cat food, cat litter, (kattsand) |
| 8. Snacks and confectionery I | H. Beans, soup, pasta, rice, cereal |
| 9. Drinks J | I. Crisps, biscuits, chocolate, sweets |
| 10. Alcohol S | J. Water, juice, fizzy drinks, tea, coffee |
| 11. Cooking ingredients M | K. T-shirts, socks, underwear, children’s clothes |
| 12. Household cleaning N | L. Frozen vegetables, pizza, chips, ice cream |
| 13. Paper products O | M. Oil, flour, sugar, sauces, spices |
| 14. Health and beauty B | N. Washing-up liquid, detergent, cleaning sprays |
| 15. Baby products P | O. Toilet paper, kitchen roll, tissues, napkins, serviettes |
| 16. Pet products G | P. Nappies, baby food, baby wipes |
| 17. Pharmacy/health F | Q. Salmon, tuna, prawns, herring, octopus |
| 18. Flowers and plants R | R. Flowers, plants, gardening items |
| 19. Clothing K | S. Beer, wine, spirits |
| 20. Homeware D | T. Bread, rolls, cakes, pastries, cookies/biscuits |
Baby words
- a dummy (BrE) – a pacifier (US)
- a nappy – a diaper
- a cot – a crib
- a pram – a baby carriage
- a buggy – a stroller
a baby carrier = baby björn
sheep
TISHhoo
biskitts biscuits (BrE) cookies (US)
oven chips (fries) British English
chips (US) crisps (BrE)
G djee J jay K kay
She has a sweet tooth. (she loves sweet things)
I’m a chocoholic
I’m a shopaholic
Shopping in a Supermarket
Do you enjoy supermarket shopping? Why / why not? Where do you prefer to shop?
What do you prefer to buy at a small shop or street market instead of a supermarket?
What do you usually buy when you go to the supermarket?
Which section do you visit first?
Which section do you spend the most time in?
Do you make a shopping list before you go?
Do you usually stick to your shopping list?
Do you usually buy supermarket own-brand products or well-known brands? “I just buy ICA’s own.”
Do you look for special offers and discounts?
Have you ever bought something just because it was on special offer?
Do you check the use-by or best-before dates? the sell-by date
Do you usually buy fresh, frozen or tinned food?
Do you buy organic products? Why / why not? Which organic products do you prioritise?
Do you use self-checkout machines? What do you think of them?
Do you prefer shopping in a supermarket or ordering groceries online?
What are the advantages of shopping online?
What are the disadvantages of shopping online?
Use by = safety
This is used on foods that can become unsafe to eat after the date, such as fresh meat, fish, dairy products and ready-to-eat foods.
Don’t eat food after its use-by date, eeeeven if it looks or smells fine.
Best before = quality
This tells you when the food is likely to be at its best quality. After the date, it may still be safe to eat if it has been stored correctly, but the taste, texture or freshness might not be as good.
Examples: pasta, rice, biscuits, tinned foods and ceereal.
biscuits “BISkitts”
cornflakes, coco pops – breakfast cereals “SEE-ree-yulls”
7-11, ICA nära are convenience stores.
Karlaplan loppis – vegetable and plants stall 11-15
Saturdays – homegrown vegetables
loppis – a flea market
a carboot sale
use by, sell by, or best before.
- You should eat this chicken before the __________ date.
- The shop should not sell the milk after the __________ date.
- This packet of biscuits has a __________ date of 15 October. They may still be safe after this date, but they might not taste as good.
- Check the __________ date before you eat fresh fish.
- The supermarket must remove products after their __________ date.
- The chocolate has a __________ date of March 2027.
- You shouldn’t eat the salad after the __________ date.
- The shop’s __________ date tells the shop when it has to stop selling the product.
- A __________ date is mainly about the quality of food, not necessarily its safety.
It’s a pedestrianised shopping area
a pedestrian shopping area
pedestriana, cyclists
Shops on the British High Street
A high street is the main shopping street in a town or city.
Common shops
- 👗 Clothes shop – clothes, shoes, accessories
- 👟 Shoe shop – footwear -trainers, boots, shoes,
- 💊 Pharmacy/chemist – medicines, toiletries, cosmetics
- 💐 a flower shop, a florist’s – flowers and plants
- 🥖 a bakery – bread, cakes, pastries
- 🥩 a butcher’s – meat I’ll get some sausages from the butcher’s.
- 🐟 a fishmonger’s – sells fish and seafood
- 💍 Jeweller – jewellery, watches
- 📱 Mobile phone shop – phones, phone cases, accessories
- 📚 a bookshop, a book store, a newsagent’s, a stationer’s – books, magazines, stationery a library = borrow books, read newspapers
- 🎁 Gift shop – cards, gifts, souvenirs
- 🧸 Toy shop – toys and games
- 💄 Beauty shop – make-up, skincare, perfume
- 🛋️ furniture shop – sofas, beds, tables, chairs “furn-nee-tchur”
- 🏠 Homeware shop – household items and decorations
- 💻 Computer/electronics shop – computers, TVs, headphones
- 🔑 _________ shop – keys and locks
- 🧵 Tailor/dressmaker – clothing alterations and repairs
- 🧺 _________ – cleaning clothes
- 🖼️ Art/craft shop – art materials and craft supplies
- 🐕 Pet shop – pet food, toys and accessories
- 🛠️ _________ shop – tools, paint, screws and DIY products
- 💰 _______ shop – second-hand clothes, books, furniture and other items