{"id":7397,"date":"2026-08-25T17:14:21","date_gmt":"2026-08-25T15:14:21","guid":{"rendered":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/?page_id=7397"},"modified":"2026-10-05T15:10:53","modified_gmt":"2026-10-05T13:10:53","slug":"retail-and-customer-service-a1-course-start-31st-august","status":"publish","type":"page","link":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/completed-courses\/retail-and-customer-service-a1-course-start-31st-august\/","title":{"rendered":"English for retail and customer service A1+ Course start 31st August"},"content":{"rendered":"<p>Thank you for taking this course!\u00a0 I will leave everything in place on the blog.<\/p>\n<p>The continuation course starts on Monday and you can register here if you haven&#8217;t done so already: <strong><a href=\"https:\/\/www.folkuniversitetet.se\/kurser-utbildningar\/sprak\/engelska\/engelska-specialkurser\/distans\/100245\/\">Grundl\u00e4ggande engelska f\u00f6r retail och kundservice A2 Distans Live &#8211; Folkuniversitetet<\/a><\/strong><\/p>\n<p>Hope to see you on Monday!<\/p>\n<p><strong>Homework from Lesson 12 <\/strong><\/p>\n<p>Here are the notes from this morning. Please practise the dialogues: <strong><a href=\"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/retail-and-customer-service-a1-course-start-31st-august\/notes-from-lesson-12-24-9-26\/\">Notes from Lesson 12 (24\/9\/26) | Sarah&#8217;s Blog<\/a><\/strong><\/p>\n<p>Check the pronunciation, meaning and use of <strong><a href=\"https:\/\/dictionary.cambridge.org\/dictionary\/english\/obey\">OBEY | English meaning &#8211; Cambridge Dictionary<\/a><\/strong><\/p>\n<p><strong>Lesson 11<\/strong><\/p>\n<p>Here are the notes from this morning: <strong><a href=\"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/retail-and-customer-service-a1-course-start-31st-august\/notes-from-lesson-11-22-9-26\/\">Notes from Lesson 11 (22\/9\/26) | Sarah&#8217;s Blog<\/a><\/strong><\/p>\n<p>Online <strong>grammar<\/strong> practice:\u00a0<strong> <a href=\"https:\/\/test-english.com\/grammar-points\/b1-b2\/used-to\/\">Used to, be used to, get used to &#8211; Test-English<\/a><\/strong><\/p>\n<p><strong>Reading, listening and vocabulary<\/strong> &#8211; Listen to this and read the transcript at the same time:<strong> <a href=\"https:\/\/learnenglishvocabulary.co.uk\/a2-pre-intermediate\/doing-the-shopping-at-the-supermarket\/\">Doing the shopping at the supermarket | Learn English Vocabulary<\/a><\/strong>\u00a0 In the lesson on Thursday you can describe the meanings of the words in <strong>bold<\/strong>, for example aisles, counters etc<\/p>\n<p><strong>Listening<\/strong> &#8211; choose a TED talk that interests you and talk about it in pairs on Thursday: <strong><a href=\"https:\/\/www.ted.com\/\">TED: Ideas change everything<\/a><\/strong><\/p>\n<p><strong>Lesson 10<\/strong><\/p>\n<p>Here are the notes from this morning: <strong><a href=\"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/retail-and-customer-service-a1-course-start-31st-august\/notes-from-lesson-10-21-9\/\">Notes from Lesson 10 (21\/9) | Sarah&#8217;s Blog<\/a><\/strong><\/p>\n<p><strong>Grammar practice<\/strong> &#8211; try these online exercises:<\/p>\n<ul>\n<li><strong><a href=\"https:\/\/test-english.com\/grammar-points\/a2\/past-perfect\/\">Past perfect &#8211; Test-English<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/testenglishonline.com\/past-perfect-tense-english-grammar-test-for-a2\/\">Past perfect tense &#8211; English Grammar Test for A2 &#8211; English Test Online<\/a><\/strong><\/li>\n<\/ul>\n<p>If you are interested you can watch this short video with Rowan Atkinson talking about some of his most iconic characters including Mr Bean and Blackadder: <strong><a href=\"https:\/\/www.youtube.com\/watch?v=wq2T1h6tgDY\">Rowan Atkinson Breaks Down His Most Iconic Characters \u00a0<\/a><\/strong><\/p>\n<p><strong>Lesson 9<\/strong><\/p>\n<p>Here are the notes from this morning: <strong><a href=\"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/retail-and-customer-service-a1-course-start-31st-august\/notes-from-lesson-9\/\">Notes from Lesson 9 (16\/9\/26) | Sarah&#8217;s Blog<\/a><\/strong><\/p>\n<p><strong>Speaking preparation<\/strong>: Think about the answers to these questions, and you can talk about them with a partner on Monday:<\/p>\n<ol>\n<li>When I\u2019m stressed, I cope with it by __________.<\/li>\n<li>Recently, I managed to __________.<\/li>\n<li>I can get by with __________.<\/li>\n<li>I find it difficult to cope with __________.<\/li>\n<li>I managed to learn __________ even though it was difficult.<\/li>\n<li>I could get by without __________, but it would be difficult.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>Grammar<\/strong> &#8211; We will look at the past perfect on Monday. If you wish, you can get a headstart here: <strong><a href=\"https:\/\/learnenglish.britishcouncil.org\/free-resources\/grammar\/english-grammar-reference\/past-perfect\">Past perfect | LearnEnglish<\/a>\u00a0<\/strong> If you have the book, there will be some units in there that you can look at and practise as well (I still don&#8217;t have the book!!).\u00a0 Anyway, I will introduce it and practise it as usual.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Lesson 8 &#8211;<\/strong> Please read through the notes from today and practise the dialogues <strong><a href=\"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/retail-and-customer-service-a1-course-start-31st-august\/notes-from-lesson-8-15-9-26\/\">Notes from Lesson 8 (15\/9\/26) | Sarah&#8217;s Blog<\/a><\/strong><\/p>\n<p>If you are interested in reading about personnummer and other terms relevant to the Swedish Tax Authority, here is the English page: <strong><a href=\"https:\/\/www.skatteverket.se\/servicelankar\/otherlanguages\/englishengelska\/individualsandemployees\/livinginsweden\/personalidentitynumbers.4.2cf1b5cd163796a5c8b4295.html\">Personal identity numbers | Skatteverket<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Would you like to continue studying after the course has finished?<\/strong><\/p>\n<p>You can choose from the following:<\/p>\n<p>General basic English for work: <a href=\"https:\/\/www.folkuniversitetet.se\/kurser-utbildningar\/sprak\/engelska\/engelska-specialkurser\/distans\/101655\/\">Jobbengelska fr\u00e5n grunden \u2013 English for Work A1+ Distans Live &#8211; Folkuniversitetet<\/a><\/p>\n<p>The continuation course of this one <a href=\"https:\/\/www.folkuniversitetet.se\/kurser-utbildningar\/sprak\/engelska\/engelska-specialkurser\/distans\/100245\/\">Grundl\u00e4ggande engelska f\u00f6r retail och kundservice A2 Distans Live &#8211; Folkuniversitetet<\/a><\/p>\n<p>Both courses use the same book: <em>Essential Grammar in Use (with answers and interractive eBook)<\/em> av Raymond Murphy, fj\u00e4rde upplagan. <strong>(ISBN: 9781107480537)<\/strong>.\u00a0 This is mostly for self-study.\u00a0 My book is still not delivered from Bokus, so I can&#8217;t recommend them anymore,<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Homework from Lesson Seven<\/strong><\/p>\n<p><strong>Review<\/strong>: Please read through today&#8217;s notes: <strong><a href=\"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/retail-and-customer-service-a1-course-start-31st-august\/notes-from-lesson-7-14-9-26\/\">Notes from Lesson 7 (14\/9\/26) | Sarah&#8217;s Blog<\/a><\/strong><\/p>\n<p><strong>Vocabulary<\/strong>: This is a very good website to test your English <strong><a href=\"https:\/\/test-english.com\/vocabulary\/a2\/\">A2 Vocabulary Lessons &#8211; Test-English<\/a><\/strong><\/p>\n<p><strong>Listening practice<\/strong> &#8220;like&#8221; &#8211;\u00a0 What are your roommates like? <strong><a href=\"https:\/\/test-english.com\/listening\/a2\/what-are-your-roommates-like-a2-english-listening-test\/\">What are your roommates like? \u2013 A2 English Listening Test &#8211; Test-English<\/a><\/strong><\/p>\n<p>We didn&#8217;t do either of these today, so this is definitely on for tomorrow:<\/p>\n<p><strong>Listening and vocabulary<\/strong> &#8211; Choose an item of news that interests you from<strong> <a href=\"https:\/\/www.bbc.co.uk\/learningenglish\/english\/features\/6-minute-english\">BBC Learning English &#8211; 6 Minute English<\/a><\/strong><\/p>\n<p><strong>Reading and speaking<\/strong> &#8211; Visit the recruitment page for Tesco (a supermarket chain) and select a job you would like to apply for. Describe what the job involves, why you would like the job and why you would be good at it.\u00a0 Is Tesco an employer you could work for? Talk about this in groups next lesson (Monday) <strong><a href=\"https:\/\/www.tesco.com\/careers\/en-GB?msockid=0e07c191241769d00877d6ed25cc6811\">Tesco Careers \u2013 Build a career at Tesco | Tesco Careers<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Lesson Six<\/strong><\/p>\n<p><strong>Review<\/strong>: Please read through today&#8217;s notes: <strong><a href=\"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/retail-and-customer-service-a1-course-start-31st-august\/notes-from-lesson-6-9-9-26\/\">Notes from Lesson 6 (9\/9\/26) | Sarah&#8217;s Blog<\/a><\/strong><\/p>\n<p><strong>Vocabulary<\/strong>: <em>use by<\/em>,\u00a0<em>sell by<\/em>, or\u00a0<em>best before<\/em>?<\/p>\n<ol>\n<li>You should eat\u00a0this chicken before\u00a0the __________ date.<\/li>\n<li>The shop should\u00a0not sell\u00a0the milk after\u00a0the __________ date.<\/li>\n<li>This packet of\u00a0biscuits has a\u00a0__________ date of\u00a015 October.\u00a0They may still\u00a0be safe after\u00a0this date, but\u00a0they might not\u00a0taste as good.<\/li>\n<li>Check the\u00a0__________ date before\u00a0you eat fresh\u00a0fish.<\/li>\n<li>The supermarket must\u00a0remove products after\u00a0their\u00a0__________ date.<\/li>\n<li>The chocolate has a __________ date of March 2027.<\/li>\n<li>You shouldn&#8217;t eat\u00a0the salad after\u00a0the __________ date.<\/li>\n<li>The shop&#8217;s __________\u00a0date tells the\u00a0shop\u00a0when it has to\u00a0stop selling the\u00a0product.<\/li>\n<li>A __________ date\u00a0is mainly about\u00a0the quality of\u00a0food, not necessarily\u00a0its safety.<\/li>\n<\/ol>\n<p><strong>Listening and vocabulary<\/strong> &#8211; Choose an item of news that interests you from<strong> <a href=\"https:\/\/www.bbc.co.uk\/learningenglish\/english\/features\/6-minute-english\">BBC Learning English &#8211; 6 Minute English<\/a><\/strong><\/p>\n<p><strong>Reading and speaking<\/strong> &#8211; Visit the recruitment page for Tesco (a supermarket chain) and select a job you would like to apply for. Describe what the job involves, why you would like the job and why you would be good at it.\u00a0 Is Tesco an employer you could work for? Talk about this in groups next lesson (Monday) <strong><a href=\"https:\/\/www.tesco.com\/careers\/en-GB?msockid=0e07c191241769d00877d6ed25cc6811\">Tesco Careers \u2013 Build a career at Tesco | Tesco Careers<\/a><\/strong><\/p>\n<p><strong>Vocabulary and speaking <\/strong>Please finish the vocabulary exercise we started at the end of the class and then read through the discussion questions for Monday (below).<\/p>\n<p><strong>\u00a0Shops on the British High Street <\/strong>A\u00a0high street\u00a0is the main shopping street in a town or city.<\/p>\n<p><strong>Common shops<\/strong><\/p>\n<ul>\n<li><strong>&#x1f457;<\/strong><strong>\u00a0Clothes shop\u00a0\u2013 <\/strong>clothes, shoes, accessories<\/li>\n<li><strong>&#x1f45f;<\/strong><strong>\u00a0Shoe shop\u00a0\u2013 <\/strong>footwear \u00a0-trainers, boots, shoes,<\/li>\n<li><strong>&#x1f48a;<\/strong><strong>\u00a0Pharmacy\/chemist\u00a0\u2013 <\/strong>medicines, toiletries, cosmetics<\/li>\n<li><strong>&#x1f490;<\/strong><strong>\u00a0a flower shop, a florist\u2019s\u00a0\u2013 <\/strong>flowers and plants<\/li>\n<li><strong>&#x1f956;<\/strong><strong>\u00a0a bakery\u00a0\u2013 <\/strong>bread, cakes, pastries<\/li>\n<li><strong>&#x1f969;<\/strong><strong>\u00a0a butcher\u2019s\u00a0\u2013 <\/strong>meat\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 I\u2019ll get some sausages from the butcher\u2019s.<\/li>\n<li><strong>&#x1f41f;<\/strong><strong>\u00a0a fishmonger\u2019s\u00a0\u2013 <\/strong>sells fish and seafood<\/li>\n<li><strong>&#x1f48d;<\/strong><strong>\u00a0Jeweller\u00a0\u2013 <\/strong>jewellery, watches<\/li>\n<li><strong>&#x1f4f1;<\/strong><strong>\u00a0Mobile phone shop\u00a0\u2013 <\/strong>phones, phone cases, accessories<\/li>\n<li><strong>&#x1f4da;<\/strong><strong>\u00a0a bookshop, a book store,\u00a0 a newsagent\u2019s, a stationer\u2019s\u00a0\u2013 <\/strong>books, magazines, stationery\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <strong>a library<\/strong> = borrow books, read newspapers<\/li>\n<li><strong>&#x1f381;<\/strong><strong>\u00a0Gift shop\u00a0\u2013 <\/strong>cards, gifts, souvenirs<\/li>\n<li><strong>&#x1f9f8;<\/strong><strong>\u00a0Toy shop\u00a0\u2013 <\/strong>toys and games<\/li>\n<li><strong>&#x1f484;<\/strong><strong>\u00a0Beauty shop\u00a0\u2013 <\/strong>make-up, skincare, perfume<\/li>\n<li><strong>&#x1f6cb;&#xfe0f;<\/strong><strong>\u00a0furniture shop\u00a0\u2013 <\/strong>sofas, beds, tables, chairs\u00a0\u00a0\u00a0\u00a0 \u201c<strong>furn<\/strong>-nee-tchur\u201d<\/li>\n<li><strong>&#x1f3e0;<\/strong><strong>\u00a0Homeware shop\u00a0\u2013 <\/strong>household items and decorations<\/li>\n<li><strong>&#x1f4bb;<\/strong><strong>\u00a0Computer\/electronics shop\u00a0\u2013 <\/strong>computers, TVs, headphones<\/li>\n<li><strong>&#x1f511;<\/strong><strong>\u00a0_________ shop\u00a0\u2013 <\/strong>keys and locks<\/li>\n<li><strong>&#x1f9f5;<\/strong><strong>\u00a0Tailor\/dressmaker\u00a0\u2013 <\/strong>clothing alterations and repairs<\/li>\n<li><strong>&#x1f9fa;<\/strong><strong>\u00a0_________\u00a0\u2013 <\/strong>cleaning clothes<\/li>\n<li><strong>&#x1f5bc;&#xfe0f;<\/strong><strong>\u00a0Art\/craft shop\u00a0\u2013 <\/strong>art materials and craft supplies<\/li>\n<li><strong>&#x1f415;<\/strong><strong>\u00a0Pet shop\u00a0\u2013 <\/strong>pet food, toys and accessories<\/li>\n<li><strong>&#x1f6e0;&#xfe0f;<\/strong><strong>\u00a0_________ shop\u00a0\u2013 <\/strong>tools, paint, screws and DIY products<\/li>\n<li><strong>&#x1f4b0;<\/strong><strong>\u00a0_______ shop\u00a0\u2013 <\/strong>second-hand clothes, books, furniture and other items<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Local shopping and shopping online\u00a0<\/strong> (to discuss in class on Monday)<\/p>\n<ul>\n<li>What shops are on your local high street?<\/li>\n<li>What do you like about your local high street? What don&#8217;t you like about it?<\/li>\n<li>Has your local high street changed in recent years?<\/li>\n<li>Are there many independent shops in your area?\u00a0 What do they sell? What services are available? <em>eg dry cleaning<\/em><\/li>\n<li>Do you think small local shops are important? Why?<\/li>\n<li>What would make your local high street better?<\/li>\n<li>Which shops do\u00a0you prefer to\u00a0visit in person\u00a0rather than online? Why?<\/li>\n<li>Do you think people will shop more or less in physical shops in the future?<\/li>\n<li>What can high-street shops do to compete with large retail parks and online shopping?<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Lesson Five<\/strong><\/p>\n<p><strong>Review<\/strong>: Please read through today&#8217;s notes: <strong><a href=\"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/retail-and-customer-service-a1-course-start-31st-august\/notes-from-lesson-5-8-9-26\/\">Notes from Lesson 5 (8\/9\/26) | Sarah&#8217;s Blog<\/a><\/strong><\/p>\n<p><strong>Grammar<\/strong>: Try this online practice &#8211; <strong><a href=\"https:\/\/learnenglish.britishcouncil.org\/free-resources\/grammar\/a1-a2\/comparative-adjectives\">Comparative adjectives | LearnEnglish<\/a><\/strong><\/p>\n<p><strong>Vocabulary<\/strong>: Match the section to the products:<\/p>\n<p>&nbsp;<\/p>\n<table>\n<thead>\n<tr>\n<td><strong>Supermarket Section<\/strong><\/td>\n<td><strong>Products<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>1. Fruit and vegetables<\/td>\n<td>A. Milk, cheese, butter, yoghurt, eggs<\/td>\n<\/tr>\n<tr>\n<td>2. Meat<\/td>\n<td>B. Shampoo, soap, toothpaste, deodorant<\/td>\n<\/tr>\n<tr>\n<td>3. Fish<\/td>\n<td>C. Apples, bananas, potatoes, carrots<\/td>\n<\/tr>\n<tr>\n<td>4. Dairy and eggs<\/td>\n<td>D. Kitchen equipment, storage boxes, bedding<\/td>\n<\/tr>\n<tr>\n<td>5. Bakery<\/td>\n<td>E. Chicken, beef, pork, sausages<\/td>\n<\/tr>\n<tr>\n<td>6. Tinned and packaged food<\/td>\n<td>F. Medicines, first-aid products, vitamins<\/td>\n<\/tr>\n<tr>\n<td>7. Frozen food<\/td>\n<td>G. Dog food, cat food, pet litter<\/td>\n<\/tr>\n<tr>\n<td>8. Snacks and confectionery<\/td>\n<td>H. Beans, soup, pasta, rice, cereal<\/td>\n<\/tr>\n<tr>\n<td>9. Drinks<\/td>\n<td>I. Crisps, biscuits, chocolate, sweets<\/td>\n<\/tr>\n<tr>\n<td>10. Alcohol<\/td>\n<td>J. Water, juice, fizzy drinks, tea, coffee<\/td>\n<\/tr>\n<tr>\n<td>11. Cooking ingredients<\/td>\n<td>K. T-shirts, socks, underwear, children&#8217;s clothes<\/td>\n<\/tr>\n<tr>\n<td>12. Household cleaning<\/td>\n<td>L. Frozen vegetables, pizza, chips, ice cream<\/td>\n<\/tr>\n<tr>\n<td>13. Paper products<\/td>\n<td>M. Oil, flour, sugar, sauces, spices<\/td>\n<\/tr>\n<tr>\n<td>14. Health and beauty<\/td>\n<td>N. Washing-up liquid, detergent, cleaning sprays<\/td>\n<\/tr>\n<tr>\n<td>15. Baby products<\/td>\n<td>O. Toilet paper, kitchen roll, tissues<\/td>\n<\/tr>\n<tr>\n<td>16. Pet products<\/td>\n<td>P. Nappies, baby food, baby wipes<\/td>\n<\/tr>\n<tr>\n<td>17. Pharmacy\/health<\/td>\n<td>Q. Salmon, tuna, prawns<\/td>\n<\/tr>\n<tr>\n<td>18. Flowers and plants<\/td>\n<td>R. Flowers, plants, gardening items<\/td>\n<\/tr>\n<tr>\n<td>19. Clothing<\/td>\n<td>S. Beer, wine, spirits<\/td>\n<\/tr>\n<tr>\n<td>20. Homeware<\/td>\n<td>T. Bread, rolls, cakes, pastries<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Shopping in a Supermarket<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Lesson four<\/strong><\/p>\n<p><strong>Review<\/strong>: Please read through today&#8217;s notes:\u00a0 <strong><a href=\"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/retail-and-customer-service-a1-course-start-31st-august\/notes-from-lesson-4-7-9-26\/\">Notes from Lesson 4 (7\/9\/26) | Sarah&#8217;s Blog<\/a><\/strong><\/p>\n<p><strong>Pronunciation<\/strong> Click on the words and practise pronouncing : <strong><a href=\"https:\/\/dictionary.cambridge.org\/dictionary\/english\/colleague\">colleague<\/a> <\/strong>and <strong><a href=\"https:\/\/dictionary.cambridge.org\/dictionary\/english\/college\">college<\/a><\/strong><\/p>\n<p><strong>Listening<\/strong> &#8211; Exercise on dates (US English) <strong><a href=\"https:\/\/english-practice.net\/listening-exercises-a1-dates\/\">Listening Exercises A1 &#8211; Dates &#8211; English Practice Online<\/a> <\/strong>You can check your answers after you have tried the exercise. There is also a transcript.<\/p>\n<p><strong>Speaking<\/strong> &#8211; we will do this in class tomorrow:<\/p>\n<p>You are hosting a visitor (either privately or at work) from outside Sweden who wants to go shopping for clothes, Swedish food and drink and souvenirs<\/p>\n<p>Recommend places where your visitor should go shopping and explain\u00a0what they should buy and why.<\/p>\n<ol>\n<li>Where would you take the visitor to buy Swedish clothes?<\/li>\n<li>Which Swedish clothing brands or styles would you recommend?<\/li>\n<li>Where could they buy authentic Swedish food?<\/li>\n<li>Which Swedish foods and drinks would make good gifts?<\/li>\n<li>What souvenirs would you recommend?<\/li>\n<li>Would you recommend traditional souvenirs or modern Swedish design?<\/li>\n<li>Which items would be easiest to take home in a suitcase or just handluggage?<\/li>\n<li>If the visitor only had\u00a0500 SEK, what would you recommend they buy?<\/li>\n<li>If they wanted to buy a\u00a0special gift for a friend or family member, what would you choose?<\/li>\n<li>What would your ideal one-day Stockholm shopping itinerary look like?<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>Lesson 3 <span style=\"color: #993300\">All links are in brown<\/span><\/strong><\/p>\n<p>Please read through today&#8217;s notes: <strong><a href=\"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/retail-and-customer-service-a1-course-start-31st-august\/notes-from-lesson-3-2-9-26\/\">Notes from Lesson 3 (2\/9\/26) | Sarah&#8217;s Blog<\/a><\/strong><\/p>\n<p>Online practice &#8211;<strong> <a href=\"https:\/\/englishwithamelia.com\/shopping-english-vocabulary-and-sentences\/\">Shopping English: Useful Vocabulary and Sentences for Everyday Use &#8211; English with Amelia<\/a><\/strong><\/p>\n<p><strong>Reading and speaking<\/strong> &#8211; Visit the recruitment page for Tesco (a supermarket chain) and select a job you would like to apply for. Describe what the job involves, why you would like the job and why you would be good at it.\u00a0 Is Tesco an employer you could work for? Talk about this in groups next lesson (Monday) <strong><a href=\"https:\/\/www.tesco.com\/careers\/en-GB?msockid=0e07c191241769d00877d6ed25cc6811\">Tesco Careers \u2013 Build a career at Tesco | Tesco Careers<\/a><\/strong><\/p>\n<p>Practise trickier <strong>pronunciation<\/strong> using the CAmbridge online dictionary, for example: <strong><a href=\"https:\/\/dictionary.cambridge.org\/dictionary\/english\/simultaneously\">SIMULTANEOUSLY | English meaning &#8211; Cambridge Dictionary<\/a><\/strong><\/p>\n<p><strong>Optional writing<\/strong> &#8211; Write a description of the job that you do or did in the past. You can email it to me if you wish.<\/p>\n<p><strong>Speaking<\/strong> &#8211; Prepare this speaking task for Monday and we can discuss it in the lesson:<\/p>\n<p>You are hosting a visitor (either privately or at work) from outside Sweden who wants to go shopping for clothes, Swedish food and drink and souvenirs<\/p>\n<p>Recommend places where your visitor should go shopping and explain\u00a0what they should buy and why.<\/p>\n<ol>\n<li>Where would you take the visitor to buy Swedish clothes?<\/li>\n<li>Which Swedish clothing brands or styles would you recommend?<\/li>\n<li>Where could they buy authentic Swedish food?<\/li>\n<li>Which Swedish foods and drinks would make good gifts?<\/li>\n<li>What souvenirs would you recommend?<\/li>\n<li>Would you recommend traditional souvenirs or modern Swedish design?<\/li>\n<li>Which items would be easiest to take home in a suitcase or just handluggage?<\/li>\n<li>If the visitor only had\u00a0500 SEK, what would you recommend they buy?<\/li>\n<li>If they wanted to buy a\u00a0special gift for a friend or family member, what would you choose?<\/li>\n<li>What would your ideal one-day Stockholm shopping itinerary look like?<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>Lesson 2<\/strong><\/p>\n<p>Please read through today&#8217;s notes: <strong><a href=\"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/retail-and-customer-service-a1-course-start-31st-august\/notes-from-lesson-2-1-9-26\/\">Notes from Lesson 2 (1\/9\/26) | Sarah&#8217;s Blog<\/a><\/strong><\/p>\n<p>Online grammar practice: <strong><a href=\"https:\/\/www.usingenglish.com\/quizzes\/257.html\">As or Like Quiz &#8211; 14 Online Quiz Questions &#8211; UsingEnglish.com<\/a><\/strong><\/p>\n<p>Online vocabulary practice: <strong><a href=\"https:\/\/test-english.com\/vocabulary\/a1\/shops-and-shopping-a1-english-vocabulary\/\">Shops and shopping \u2013 A1 English Vocabulary &#8211; Test-English<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Lesson 1\u00a0\u00a0<\/strong><\/p>\n<p>Please read through today&#8217;s notes. You can find them here: <strong><a href=\"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/retail-and-customer-service-a1-course-start-31st-august\/notes-from-lesson-1-31-8\/\">Notes from Lesson 1 (31\/8) | Sarah&#8217;s Blog<\/a><\/strong><\/p>\n<p>Take a look at these websites and see if they are useful for you.\u00a0 Tell the group about your favourite one tomorrow.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.usingenglish.com\/quizzes\/\">https:\/\/www.usingenglish.com\/quizzes\/<\/a><\/li>\n<li><a href=\"https:\/\/www.bbc.co.uk\/learningenglish\/english\/features\/6-minute-english\">BBC Learning English &#8211; 6 Minute English<\/a>.<\/li>\n<li><a href=\"https:\/\/dictionary.cambridge.org\/\">Cambridge Dictionary | English Dictionary, Translations &amp; Thesaurus<\/a><\/li>\n<\/ul>\n<p><strong>Grammar practice<\/strong> (self-study) &#8211; we used the present continuous form today to describe what was happening in the photos.\u00a0 If you need more practice with this tense, you can visit:<\/p>\n<ul>\n<li><a href=\"https:\/\/learnenglish.britishcouncil.org\/free-resources\/grammar\/english-grammar-reference\/present-continuous\">Present continuous | LearnEnglish<\/a><\/li>\n<li><a href=\"https:\/\/www.perfect-english-grammar.com\/present-continuous.html\">Present Continuous (Present Progressive) Tense<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/blogg.folkuniversitetet.nu\/muhlsa\/files\/2024\/11\/Sarah-bild.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5731\" src=\"http:\/\/blogg.folkuniversitetet.nu\/muhlsa\/files\/2024\/11\/Sarah-bild.png\" alt=\"\" width=\"79\" height=\"81\" \/><\/a><\/p>\n<p><strong>Information before Lesson 1<\/strong><\/p>\n<p>Welcome to the course! My name is Sarah and I will be the teacher for the English for the Retail and Customer service A1+ course starting on Monday 31st August.<\/p>\n<p>We start at 09.00, with a 15-minute break at around 10.25.\u00a0 After each lesson, I will paste in the lesson notes and any self-study tasks.<\/p>\n<p><span style=\"color: #ff0000\"><strong>Please note that this is an elementary course and if you are a higher level this may not be suitable for you.<\/strong><\/span><\/p>\n<p><strong>Installing Zoom\u00a0 \u00a0 \u00a0<\/strong> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Please install Zoom on your device and make sure you can log in and access our course. Before the lessons, check that your connection and equipment is working as it should,\u00a0 and please switch on your camera and microphone so that I know you are there!<\/p>\n<p>This will be a large class so we will use breakout rooms.\u00a0 Click here for instructions: <a href=\"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/how-to-use-breakout-rooms-in-zoom\/\" target=\"_blank\" rel=\"noopener\">How to use breakout rooms in Zoom<\/a><\/p>\n<p>Here are the details you need to enter the Zoom classroom on Monday. I advise checking you can log in before the first lesson.<\/p>\n<p>Link (but I recommend that you install the Zoom app)<br \/>\n<strong><a href=\"https:\/\/folkuniversitetet-se.zoom.us\/launch\/jc\/66607798559\">https:\/\/folkuniversitetet-se.zoom.us\/launch\/jc\/66607798559<\/a><\/strong><\/p>\n<p><strong>M\u00f6tes-ID<\/strong>: 666 0779 8559<br \/>\n<strong>L\u00f6senkod<\/strong>: 231051<\/p>\n<p>&nbsp;<\/p>\n<p class=\"isSelectedEnd\"><strong>A few rules<\/strong><\/p>\n<p class=\"isSelectedEnd\">Please note that you must be able to actively participate in the lesson with your camera and microphone switched on when you are in breakout rooms (grupprum)<\/p>\n<p class=\"isSelectedEnd\">If you cannot participate because you are travelling for example, you are welcome to listen in to the main lesson,\u00a0 but you cannot join the breakout rooms (grupprum) as it is confusing for the other students.\u00a0 In this case you will be marked as absent.<\/p>\n<p>Thank you for\u00a0 your understanding!<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Study material:<\/strong><\/p>\n<p>I recommend that you buy the book: <a href=\"https:\/\/www.adlibris.com\/sv\/bok\/essential-grammar-in-use-with-answers-9781107480551?msclkid=ab299640f8211d8f29bafcce0189f489&amp;utm_source=bing&amp;utm_medium=cpc&amp;utm_campaign=AR%3A%20BOK%20-%20Shopping%20-%20B%C3%B6cker%20alla&amp;utm_term=4584826058484527&amp;utm_content=BOK_EN\"><strong>Essential Grammar in Use with Answers &#8211; Murphy Raymond &#8211; H\u00e4ftad (9781107480551) | Adlibri<\/strong>s<\/a> for self-study between lessons and I will recommend useful units.<\/p>\n<p><strong>Lesson times: 09.00 \u2013 11.15\u00a0\u00a0<\/strong><\/p>\n<p><strong>Dates:<\/strong><\/p>\n<ul class=\"list-unstyled\">\n<li>Mon 31 Aug<\/li>\n<li>Tue 1 Sep<\/li>\n<li>Wed 2 Sep<\/li>\n<li>Mon 7 Sep<\/li>\n<li>Tue 8 Sep<\/li>\n<li>Wed 9 Sep<\/li>\n<li>Mon 14 Sep<\/li>\n<li>Tue 15 Sep<\/li>\n<li>Wed 16 Sep<\/li>\n<li>Mon 21 Sep<\/li>\n<li>Tue 22 Sep<\/li>\n<li>Thu 24 Sep\u00a0 (different day!)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Thank you for taking this course!\u00a0 I will leave everything in place on the blog. The continuation course starts on Monday and you can register here if you haven&#8217;t done so already: Grundl\u00e4ggande engelska f\u00f6r retail och kundservice A2 Distans Live &#8211; Folkuniversitetet Hope to see you on Monday! Homework from Lesson 12 Here are &hellip; <a href=\"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/completed-courses\/retail-and-customer-service-a1-course-start-31st-august\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">English for retail and customer service A1+ Course start 31st August<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":195,"featured_media":0,"parent":5470,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7397","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages\/7397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/users\/195"}],"replies":[{"embeddable":true,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/comments?post=7397"}],"version-history":[{"count":76,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages\/7397\/revisions"}],"predecessor-version":[{"id":7619,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages\/7397\/revisions\/7619"}],"up":[{"embeddable":true,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages\/5470"}],"wp:attachment":[{"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/media?parent=7397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}