{"id":6151,"date":"2025-02-13T11:51:36","date_gmt":"2025-02-13T10:51:36","guid":{"rendered":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/?page_id=6151"},"modified":"2025-02-13T11:52:55","modified_gmt":"2025-02-13T10:52:55","slug":"lesson-8-13-2","status":"publish","type":"page","link":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/completed-courses\/english-for-the-hotel-and-restaurant-industry-b1-course-start-3-2-25\/lesson-8-13-2\/","title":{"rendered":"Lesson 8 &#8211; 13\/2"},"content":{"rendered":"<div><strong>Lesson 8 \u2013\u00a0 \u00a0 It\u2019s Thursday 13th February\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/strong><\/div>\n<div>Tomorrow is Valentine\u2019s Day<\/div>\n<div>It\u2019s the <strong>anniversary<\/strong> of my arrival in Sweden<\/div>\n<div>This year we celebrate our silver wedding anniversary<\/div>\n<div><\/div>\n<div>What\u2019s the date today?<\/div>\n<div>What\u2019s the weather like?<\/div>\n<div>What will you do today if it continues snowing? Take a sauna!<\/div>\n<div>It\u2019s raining now, but it should clear up this afternoon\u00a0 (= be better weather)<\/div>\n<div><\/div>\n<div>sheep meat = <strong>mutton<\/strong><\/div>\n<div><\/div>\n<div>Which is the <strong>fattiest<\/strong> cut of lamb? rump and the shank<\/div>\n<div>Which is the <strong>leanest<\/strong> cut of lamb?\u00a0 \u00a0 \u00a0 \u00a0 \u00a0(=not fatty)<\/div>\n<div>Chicken is a <strong>lean<\/strong> meat.<\/div>\n<div>fatty meat\u00a0 but\u00a0 <strong>oily<\/strong> fish\u00a0 (salmon, mackerel, herring etc)<\/div>\n<div><\/div>\n<div>You can find <strong>pigs\u2019 trotters<\/strong> on the Christmas table.<\/div>\n<div><\/div>\n<div>1. Which cuts of meat are the most expensive?<\/div>\n<div>2. Which cuts of meat are the cheapest?<\/div>\n<div>3. What is your favourite cut of meat? Why?<\/div>\n<div>4. Do you like beef, lamb, chicken or pork the most? Why?<\/div>\n<div>5. Do you eat meat, or are you vegetarian?<\/div>\n<div>6. What are some good vegetarian alternatives to meat?<\/div>\n<div>7. How can restaurants offer more vegetarian options?<\/div>\n<div>8. What is your favorite vegetarian dish?<\/div>\n<div>9. What is your favourite way to prepare meat?<\/div>\n<div>10. How do you season meat before cooking?\u00a0 (= salt, pepper etc)<\/div>\n<div>11. What is a slow-cooked dish you know?<\/div>\n<div>12. How should a steak be cooked in a restaurant?<\/div>\n<div>13. What questions should a waiter ask a customer about their meat order?<\/div>\n<div>14. What are some common side dishes served with meat in restaurants?<\/div>\n<div><\/div>\n<div><\/div>\n<div>grilled corn on the cob<\/div>\n<div>I bought a tin of sweetcorn<\/div>\n<div>maize (US)<\/div>\n<div><\/div>\n<div>vegetable s<strong>kew<\/strong>ers\u00a0 (skyuu \u2013 aas), wooden skewers, metal skewers, grilled chicken skewers<\/div>\n<div><\/div>\n<div><strong>\u201cay\u201d<\/strong> make, mistake, steak, break, fayvourite, fake<\/div>\n<div><strong>\u201cee\u201d<\/strong> week, speak, leek, leak<\/div>\n<div><strong>\u00a0&#8220;i&#8221;\u00a0<\/strong> \u00a0 \u00a0 \u00a0lick an ice-cream<\/div>\n<div><\/div>\n<div>If you <strong>simmer<\/strong> bones overnight you can make bone broth.\u00a0 (= cook gently in water)<\/div>\n<div>What might happen if you eat undercooked pork or chicken?<\/div>\n<div><\/div>\n<div>Which word is missing?\u00a0 \u00a0\u201c<strong>thu<\/strong>-ru-lee\u201d<\/div>\n<div>You need to cook chicken and pork <strong>thoroughly<\/strong> before serving.<\/div>\n<div>Before signing the contract, make sure you read it <strong>thoroughly<\/strong><\/div>\n<div>Wash your hands <strong>thoroughly<\/strong> after every toilet visit.<\/div>\n<div><\/div>\n<div><\/div>\n<div>What are these problems? What caused them? What is the solution?<\/div>\n<div>How can they be avoided in the future?<\/div>\n<div><\/div>\n<div>The glass is <strong>smeary<\/strong>. Remove the <strong>smears<\/strong>.<\/div>\n<div>The toilet is blocked.\u00a0 There is a blockage.\u00a0 \u00a0\u201cblock-idge\u201d<\/div>\n<div>The pipe is <strong>leaking<\/strong>. There is a water <strong>leak<\/strong>.<\/div>\n<div>There is <strong>a power outage<\/strong>\u00a0 (US)\u00a0 \u00a0<strong>a power cut<\/strong>\u00a0 (BrE)<\/div>\n<div><\/div>\n<div>The bulb has <strong>burnt out<\/strong><\/div>\n<div><strong>a squeegee<\/strong><\/div>\n<div><strong>a plunger<\/strong><\/div>\n<div>You mustn\u2019t flush <strong>women\u2019s sanitary products<\/strong> down the toilet.<\/div>\n<div>cloths, wet wipes<\/div>\n<div><strong>\u201cay\u201d<\/strong> administration, an administrator<\/div>\n<div>Don\u2019t pour hot fat down the sink.\u00a0 The sink becomes blocked<\/div>\n<div><\/div>\n<div>They are finding \u201cfat mountains\u201d in the sewers\u00a0 (the tunnels)<\/div>\n<div><strong>sewage\u00a0<\/strong> (waste from bathrooms and kitchen)\u00a0 \u201csoo-idge\u201d<\/div>\n<div><\/div>\n<div>In London and Stockholm you have to pay <strong>congestion charges<\/strong> during the week<\/div>\n<div>= to pay a toll (tax) on the Norwegian highways<\/div>\n<div>to pay a parking fine, to pay a speeding fine<\/div>\n<div><\/div>\n<div><\/div>\n<div><strong>Discussion<\/strong>:<\/div>\n<div>How often should hotel bedding and towels be changed?<\/div>\n<div>Why should glass doors and windows be polished regularly?<\/div>\n<div>How often should rubbish bins be emptied in public areas?<\/div>\n<div>What should you do if a guest spills a drink in the lobby?<\/div>\n<div>Why is it important to polish glassware and cutlery?<\/div>\n<div>Why is disinfecting countertops and cutting boards important?<\/div>\n<div>Why is it important to mop floors regularly in restrooms?<\/div>\n<div><\/div>\n<div>What equipment and cleaning products do you use?<\/div>\n<div>Name some common maintenance problems.<\/div>\n<div><\/div>\n<div><\/div>\n<div><strong>Reporting a problem\u00a0<\/strong><\/div>\n<div>The housekeeping staff finds a problem in a guest room that needs attention (e.g., broken lamp, stained towels, clogged sink).<\/div>\n<div><\/div>\n<div><strong>Housekeeping staff:<\/strong> Excuse me, I just cleaned Room 305, but there seems to be a problem with the sink. It\u2019s clogged and not draining properly.<\/div>\n<div><strong>Hotel supervisor<\/strong>: Thanks for letting me know. Can you please check if there are any other issues in the room? I\u2019ll send someone to fix the sink right away.<\/div>\n<div><strong>Housekeeping staff<\/strong>: Sure, I\u2019ll check. Also, the lamp near the bed is broken. Should I report that as well?<\/div>\n<div><strong>Hotel supervisor<\/strong>: Yes, please report it to maintenance. They will take care of it along with the sink.<\/div>\n<div><\/div>\n<div><\/div>\n<div><strong>Requesting Cleaning Supplies<\/strong><\/div>\n<div>The housekeeping staff needs cleaning supplies to complete their tasks but is running low on certain items.<\/div>\n<div><\/div>\n<div><strong>Housekeeping staff:<\/strong> Hello, I\u2019m running low on cleaning supplies. We need more all-purpose cleaner and towels for the rooms. Could you send some to the housekeeping department?<\/div>\n<div><strong>Hotel manager\/maintenance:<\/strong> Sure, I\u2019ll have more supplies sent up. How many towels do you need?<\/div>\n<div><strong>Housekeeping staff:<\/strong> We need at least 20 towels for today\u2019s shift.<\/div>\n<div><strong>Hotel manager\/maintenance<\/strong>: Ok, I\u2019ll make sure you have them shortly. Let me know if you need anything else.<\/div>\n<div><\/div>\n<div>shortly = soon<\/div>\n<div><\/div>\n<div><\/div>\n<div><strong>Cleaning a bathroom<\/strong> (after a guest has complained)<\/div>\n<div><\/div>\n<div>A guest has reported that their bathroom is not clean, and the housekeeping staff needs to clean it again.<\/div>\n<div><\/div>\n<div><strong>Housekeeping staff<\/strong>: Good morning! I\u2019ve come to clean your room. I heard you had some concerns about the bathroom?<\/div>\n<div><strong>Guest<\/strong>: Yes, the sink wasn\u2019t cleaned properly, and the towels look dirty. I need it to be cleaned right away.<\/div>\n<div><strong>Housekeeping staff<\/strong>: I\u2019m sorry about that. I\u2019ll take care of the sink, towels, and replace them with fresh ones.<\/div>\n<div><strong>Guest<\/strong>: Thank you, I really appreciate it.<\/div>\n<div><strong>Housekeeping staff:<\/strong> No problem, I\u2019ll be quick. Would you like anything else while I\u2019m here?<\/div>\n<div><\/div>\n<div>concerned = worried<\/div>\n<div>I\u2019m concerned about the quality of state education.<\/div>\n<div>to run low\u00a0 = to be running out<\/div>\n<div><\/div>\n<div>Her battery was <strong>running out.<\/strong><\/div>\n<div>Her battery has<strong> died<\/strong>.<\/div>\n<div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Lesson 8 \u2013\u00a0 \u00a0 It\u2019s Thursday 13th February\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Tomorrow is Valentine\u2019s Day It\u2019s the anniversary of my arrival in Sweden This year we celebrate our silver wedding anniversary What\u2019s the date today? What\u2019s the weather like? What will you do today if it continues snowing? Take a sauna! It\u2019s &hellip; <a href=\"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/completed-courses\/english-for-the-hotel-and-restaurant-industry-b1-course-start-3-2-25\/lesson-8-13-2\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Lesson 8 &#8211; 13\/2<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":195,"featured_media":0,"parent":6041,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6151","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages\/6151","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/users\/195"}],"replies":[{"embeddable":true,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/comments?post=6151"}],"version-history":[{"count":3,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages\/6151\/revisions"}],"predecessor-version":[{"id":6154,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages\/6151\/revisions\/6154"}],"up":[{"embeddable":true,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages\/6041"}],"wp:attachment":[{"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/media?parent=6151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}