{"id":6056,"date":"2025-02-03T12:00:39","date_gmt":"2025-02-03T11:00:39","guid":{"rendered":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/?page_id=6056"},"modified":"2025-02-03T12:03:05","modified_gmt":"2025-02-03T11:03:05","slug":"lesson-1-3-2-notes-vocabulary-and-grammar-from-the-lesson","status":"publish","type":"page","link":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/completed-courses\/english-for-the-hotel-and-restaurant-industry-b1-course-start-3-2-25\/lesson-1-3-2-notes-vocabulary-and-grammar-from-the-lesson\/","title":{"rendered":"Lesson 1 (3\/2) – Notes, vocabulary and grammar from the lesson"},"content":{"rendered":"

Lesson 1 \u2013 3rd February<\/strong>
\n0930 \u2013 1145 10 minute break around 1040<\/p>\n

Aims<\/strong>
\n– Introductions
\n– Review of common phrases in different situations used in hospitality settings<\/p>\n

Introductions<\/strong><\/p>\n

In breakout rooms get to know each other. Ask questions like:<\/p>\n

– Hi. Nice to meet you! I\u2019d like to know a little more about you.
\n– What do you like to do in your free time?
\n– What do you do to relax?
\n– Do you do any sport or training? How do you stay active?
\n– What is your experience of working in the hospitality industry? (= restaurant\/bar\/hotel)
\n– Are you working or studying now? What do you like about your work or studies?
\n– What job do you want to do in the future?
\n– Do you have a cat?
\n– ?<\/p>\n

I\u2019m looking for work as a receptionist. \u201ca ree-sep-shunist\u201d
\nIs your cat studying English with you? Yes, he\/she is
\n(my cat, my \u201cfur kid\u201d)
\nDoes your cat think it\u2019s difficult? (opinion = present simple)<\/p>\n

I enjoy to read books. I enjoy reading, swimming
\nI enjoy going to the gym
\nI like to read\/reading<\/p>\n

 <\/p>\n

Your ambitions for this course:<\/strong><\/p>\n

– Why are you taking this course and what are your goals from the course?
\n– What do you need to improve?
\n– How can the teacher help you?
\n– If you took the A2 course please tell your group what we did together, what you learned and what you would like to continue with?
\n– What did you learn in the first course that you have used in \u201creal life\u201d since the course finished?
\n– What would you like to do that we didn\u2019t cover in the first course?<\/p>\n

 <\/p>\n

a supermarket customer
\nhospitality = guest
\na hotel guest \u201cgest\u201d
\na restaurant guest<\/p>\n

client (of a lawyer)<\/p>\n

Welcoming guests<\/strong>
\nGood morning\/afternoon\/evening. Welcome to Hotel Sweden!
\nHow may I help you today?
\nIt’s a pleasure to have you here.
\nDo you have a reservation?
\nLet me help you with your luggage\/bags.
\nCan I offer you some tea or coffee?
\nWhat type\/kind of room would you like? \u201ceye\u201d
\nWhat type of room would you prefer?
\nWhat type of room are you looking for?
\nWould you like a sea view or a view of the garden?
\nWould you like a double room or a twin room? (for 2 people)
\nWould you like a triple room?
\nDo you need an extra bed? \u201ca nextra\u201d
\nWe can provide a cot (BrE) \/ a crib (USA)
\nWe offer a babysitting service
\nWould you like a family room?
\nHow many nights are you staying? (99.9% planned)
\nThere are extra pillows in the cupboard if you need them \u201ckubburd\u201d (closet USA)
\n(cushions = on the sofa)<\/p>\n

How many people are staying?<\/p>\n

 <\/p>\n

Checking in guests at a hotel<\/strong>
\nI\u2019ll be with you in a moment. (if the staff are busy)
\nI\u2019ll be with you in just one moment.
\nMay\/Could\/Can I have your name, please?
\nCould I see your passport or ID please?
\nHere is your room key. Your room number is 309.
\nBreakfast is served from 7to10 ] in the dining room on the 1st floor.
\nIf you need anything, just call the front desk. Enjoy your stay with us. \u201cfrunt\u201d
\nYou will find the Wifi code in your room.
\nThe wifi code is on the card
\nThe porter will take your luggage\/your bags (up) to your room.
\nThere\u2019s a shoe cleaning machine on each floor.
\nThere\u2019s a vending machine in the lobby (= to buy snacks)
\nHousekeeping come to clean the room each morning\/ before midday. (uncountable noun)
\nWhat time does housekeeping come?
\nIf you don\u2019t wish to be disturbed, hang up the \u201cdo not disturb\u201d sign on the door.
\nWould you like to have dinner in our restaurant this evening?
\nDinner is served from 7 to 10 in the dining room on the 1st floor.
\nWould you like to reserve a table? You can reserve a table if you wish \u201ctay-bull\u201d
\nCould you order a taxi for me for 7 o\u2019clock?
\nYou can find the lift(BrE)\/ elevator (US) at the end of the corridor<\/p>\n

\"\"<\/a><\/p>\n

Seating guests at a restaurant<\/strong>
\nGood evening. Do you have a reservation?
\nHow many people in your party? How many people in your group?
\nPlease follow me. I\u2019ll show you to your table.
\nWould you like to sit indoors or outdoors?
\nHere is your menu. I\u2019ll be back shortly to take your order. I\u2019ll be back to take your order soon.
\nI\u2019m afraid that according to Swedish law, you are not permitted\/allowed to smoke either indoors or in the outdoor seating area.
\nMy friend will be joining us, but won\u2019t be eating. Is that ok? (guest question)
\nPlease ask your friend to wait in the lobby<\/p>\n","protected":false},"excerpt":{"rendered":"

Lesson 1 \u2013 3rd February 0930 \u2013 1145 10 minute break around 1040 Aims – Introductions – Review of common phrases in different situations used in hospitality settings Introductions In breakout rooms get to know each other. Ask questions like: – Hi. Nice to meet you! I\u2019d like to know a little more about you. … Continue reading Lesson 1 (3\/2) – Notes, vocabulary and grammar from the lesson<\/span> →<\/span><\/a><\/p>\n","protected":false},"author":195,"featured_media":0,"parent":6041,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6056","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages\/6056","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/users\/195"}],"replies":[{"embeddable":true,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/comments?post=6056"}],"version-history":[{"count":4,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages\/6056\/revisions"}],"predecessor-version":[{"id":6061,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages\/6056\/revisions\/6061"}],"up":[{"embeddable":true,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages\/6041"}],"wp:attachment":[{"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/media?parent=6056"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}