{"id":5819,"date":"2024-12-03T12:03:51","date_gmt":"2024-12-03T11:03:51","guid":{"rendered":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/?page_id=5819"},"modified":"2024-12-03T12:21:09","modified_gmt":"2024-12-03T11:21:09","slug":"lesson-6-2-12-24","status":"publish","type":"page","link":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/completed-courses\/engelska-for-hotell-och-restaurangbranschen-a2-distans-start-25-11-24\/lesson-6-2-12-24\/","title":{"rendered":"Lesson 6 – 2\/12\/24"},"content":{"rendered":"

Lesson 6 \u2013 Tuesday 3rd December<\/strong><\/p>\n

Do you have any New Year\u2019s resolutions<\/strong>?
\n– I\u2019m going to start working out at a gym
\n– I\u2019m going to find a new job<\/p>\n

Aims<\/strong>
\n– Describing hotel rooms, there is, there are, there isn\u2019t, there aren\u2019t
\n– Introduction to phrasal verbs \u2013 hotel, restaurant and kitchen activities<\/p>\n

Think of a hotel you enjoyed staying at and\/or a restaurant you enjoyed eating at. What was the best part of the experience?
\nHave you ever had a problem at a hotel or restaurant? How did you solve it?<\/p>\n

DESert DesSERT
\nI recommend visiting<\/strong> London.
\nI suggest\/recommend eating<\/strong> strawberries and cream
\nI suggest trying<\/strong> local food. I suggest that you try<\/strong> local food.<\/p>\n

The architecture is stunning \u201caah<\/strong>-ki- tekt-chur\u201d
\nThere is\/was no swimming pool in the hotel. There was no breakfast available.
\nThere aren\u2019t\/weren\u2019t any tables in the room.
\nThere isn\u2019t\/wasn\u2019t any time to finish the task.
\nThere were a lot of guided tours.
\nEverything was included \u2013 \u201cIt was an all-inclusive holiday\u201d
\nThe hotel offers half-board. (= breakfast and dinner)
\nThey gave me a welcome drink (and snack)<\/p>\n

In a hotel room<\/strong>
\nIn groups list all the items you can possibly find in a hotel room and its en-suite bathroom. What would make this a hotel room you would enjoy staying in?<\/p>\n

Items in a hotel room<\/strong>
\nSoft and fluffy towels, a face flannel, a bed,
\nsheets, pillows, duvet covers = bedclothes, bed linen,bedding
\nI wash the bedding\/bed clothes every week
\nbottles of shampoo, conditioner, toothpaste, toothbrush
\nWe offer complimentary toiletries
\nThe bathrooms have underfloor heating<\/p>\n

What makes this hotel nice to stay in?<\/strong>
\nfriendly staff, welcoming staff. nice\/great\/friendly atmosphere
\nHigh levels\/standards of cleanliness\/hygiene (klen-lee-ness)
\nThe kitchen sink was unhygienic<\/p>\n

word-of-mouth<\/strong>
\nWe get most of our work through word-of-mouth<\/strong> recommendations.
\nword-of-mouth publicity
\nto vote with your feet
\nThe customers voted with their feet<\/strong> (they left and didn\u2019t come back)<\/p>\n

There is a double bed and TV with remote control
\nThere are plenty of coathangers. There are bedsheets
\nThere isn\u2019t a CD player
\nThere aren\u2019t any armchairs
\nIs there a minibar? Is there any clean bedding? (uncountable)
\nAre there any fluffy towels in the bathroom? Is there a bath towel? a hand towel. Is there a hairdryer?
\na hand dryer, a hot air dryer
\nPronunciation: something coathangers among \u201csoft g\u201d<\/p>\n

There is no clean bedding in the guest room (uncountable)<\/p>\n

 <\/p>\n

Using phrasal verbs in a hotel context 1<\/strong>
\nPhrasal verbs are common in English and make communication more natural. We use them to say things in a simple and informal way. Native speakers use them a lot, so they are important to learn.<\/p>\n

Phrasal verbs are made of a verb (look, go etc) and a small word (particle) like up, in, or out.
\nlook out, go up, check in<\/em> etc<\/p>\n

The particle usually changes the meaning of the verb. For example, check means to look, but check in<\/strong> means to register at a hotel.<\/p>\n

General Hotel Activities<\/strong>
\nCheck in<\/strong> \u2013 Register at the hotel upon arrival.
\nGuests usually check in at the front desk<\/em>.
\nCheck out<\/strong> \u2013 Settle the bill and leave the hotel.
\nDon\u2019t forget to check out by 11 a.m.<\/em>
\nSet up<\/strong> \u2013 Arrange or prepare a space for use.
\nWe need to set up the conference room for the meeting.<\/em>
\nTake down<\/strong> \u2013 dismantle or remove something after use. (opp = put up the decorations)
\nThe team will take down the decorations after the event.<\/em>
\nFill in\/out<\/strong> \u2013 Complete a form.
\nCould you ask the guest to fill in\/out the registration form?<\/em>
\ntake away<\/strong> = remove
\nCan you take away<\/strong> this dirty cup?<\/p>\n

Restaurant Activities<\/strong>
\nClear away \u2013 Remove items from a table after use.
\nThe waiter cleared away the plates after the meal.
\nRun out of \u2013 No longer have a supply of something.
\nWe ran out of coffee during breakfast service.
\nHe ran out of time to finish the question.
\nThe headphones have run out of battery.
\nTop up \u2013 Add more to a drink or other container.
\nShall I top up your glass of wine?
\nCan I have a top up?
\nfill up Shall I fill up the coffee machine?
\nI\u2019m late, but I\u2019ll make up for the time at the end of my shift. (= compensate for the lost time)<\/p>\n

Kitchen Activities
\nChop up \u2013 cut into smaller pieces.
\nThe kitchen staff chopped up vegetables for the salad.
\nCool down \u2013 let something become cooler.
\nThe chef let the soup cool down before serving it.
\nHeat up \u2013 make food or drink warmer
\nThe soup was too cold, so I heated it up in the microwave. heat the soup up, heat up the soup,
\nWash up \u2013 clean the dishes and utensils.
\nDavid is busy washing up the pots and pans from breakfast.
\nStock up on \u2013 replenish supplies.
\nThe kitchen needs to stock up on fresh herbs for tonight\u2019s menu.
\nHold on please! (= please wait)<\/p>\n

Practice<\/strong>
\nFill in the blanks with the correct phrasal verbs from the box.
\ncheck in, check out, chop up, heat up, set up, clear away, wash up. top up, run out of, clean up, pick up, stock up on, wipe down
\n1. Guests usually check in<\/strong> at the front desk when they arrive at the hotel.
\n2. You need to check out<\/strong> before 11 am.
\n3. Don\u2019t forget to stock up\/fill up<\/strong> the minibar before the next guest checks in. (stock up on<\/strong> red wine)
\n4. Could you wipe up\/clean up<\/strong> the spilled water on table 5? I need to wipe down<\/strong> the table before the next party arrives. wipe up<\/strong> crumbs etc
\n5. The kitchen staff needs to chop up\/stock up<\/strong> on<\/strong> more ingredients before the evening rush.
\n6. After the guests leave, make sure to put away\/put back<\/strong> the tables and chairs.
\n7. The restaurant is about to set up\/prepare<\/strong> tea for a group of tourists.
\n8. We set up\/set out<\/strong> napkins and tableware before breakfast service starts.
\n9. Can you fill up\/top up<\/strong> the glass of wine for the guest at table 7?
\n10. The housekeeper forgot to pick up\/take<\/strong> the towels from the laundry.
\n11. We\u2019ve run out of<\/strong> coffee in the lounge; can someone refill<\/strong> \/fill up<\/strong> the machine?
\n12. After lunch, the wait staff will pick up\/clear up<\/strong> all the dirty dishes from the tables.
\n13. Kitchen staff wash up<\/strong> after breakfast service before preparing for lunch.
\n14. Desserts or hot soups are allowed to cool down<\/strong> before serving.
\n15. The chef was busy chopping up<\/strong> vegetables for the soup.
\n16. Room service staff heat up<\/strong> leftover meals for late-night guests.<\/p>\n","protected":false},"excerpt":{"rendered":"

Lesson 6 \u2013 Tuesday 3rd December Do you have any New Year\u2019s resolutions? – I\u2019m going to start working out at a gym – I\u2019m going to find a new job Aims – Describing hotel rooms, there is, there are, there isn\u2019t, there aren\u2019t – Introduction to phrasal verbs \u2013 hotel, restaurant and kitchen activities … Continue reading Lesson 6 – 2\/12\/24<\/span> →<\/span><\/a><\/p>\n","protected":false},"author":195,"featured_media":0,"parent":5710,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5819","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages\/5819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/users\/195"}],"replies":[{"embeddable":true,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/comments?post=5819"}],"version-history":[{"count":6,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages\/5819\/revisions"}],"predecessor-version":[{"id":5832,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages\/5819\/revisions\/5832"}],"up":[{"embeddable":true,"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/pages\/5710"}],"wp:attachment":[{"href":"https:\/\/blogg.folkuniversitetet.nu\/muhlsa\/wp-json\/wp\/v2\/media?parent=5819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}